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Drafting of Policies

Turn regulatory requirements into clear policies your employees can understand, follow and apply.

Discuss Your Policy Needs

    About Our Policy Drafting Services

    A policy should do more than repeat regulations. It should explain what your organisation expects, who is responsible and what employees must do when a particular situation arises.

    Vertex Compliance drafts policies around your business and the requirements that apply to it. We speak with the people responsible for the process, review your existing controls and identify where written guidance is missing or unclear.

    The finished document sets out responsibilities, decision points, escalation routes and required records in plain language. It is written to support real work, not simply to fill a compliance folder.

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    What Our Policy Drafting Service Covers

    We review the purpose of each policy, the requirements it must address and how it will operate across your organisation.

    1. Regulatory Requirements and Risk

    We begin by identifying the laws, regulations, standards and guidance relevant to your business. We also review your risk assessments, licence conditions, regulatory findings and internal control requirements. This gives the policy a proper foundation. The content is then shaped around your products, services, customer types, delivery channels and operating locations. Where a requirement does not apply, we do not add it simply to make the document look longer.

    2. Roles, Controls and Procedures

    A useful policy must show how requirements are handled in practice. We define who owns the policy, who performs each control and who has authority to approve, reject or escalate a matter. We also document the main steps employees are expected to follow. These may include customer checks, internal approvals, monitoring, investigations, reporting, record keeping and management oversight. The level of detail is agreed according to the purpose of the document.

    3. Governance, Approval and Review

    We establish how the policy will be approved, communicated and kept current. This includes document ownership, version control, review frequency, exception handling and records of management approval. Related policies and procedures are checked for conflicting instructions or gaps. We also consider whether employees need training or additional working documents to put the policy into practice.

    Our Approach

    Our drafting process keeps the policy connected to both regulatory expectations and the way your teams actually work.

    1
    Understand the Need

    We start by clarifying why the policy is required. The trigger may be a new licence, regulatory finding, business expansion, product launch or scheduled review. We agree on the scope, intended users and level of detail before drafting begins. We also collect the regulations, internal documents and process information needed for the work.

    2
    Review Current Practice

    We speak with the people who own and perform the relevant activities. This helps us understand what currently happens, where responsibilities sit and which controls depend on manual or system-based steps. If existing practice does not meet a requirement, we identify the issue. We do not write an inaccurate process into the policy merely because that process appears in an old document.

    3
    Draft and Validate

    The first draft sets out the policy position, responsibilities, controls, approvals and escalation routes. Language is kept direct so employees can understand what is expected. The document is then shared with the relevant stakeholders. Their feedback helps confirm whether the process is accurate and workable. Conflicting comments are resolved before the policy moves to approval.

    4
    Finalise and Support

    We incorporate agreed changes and prepare the final document for management or board approval, as required. Support can also include an implementation checklist, staff communication, training material or related procedures. Future review points can be agreed so that the policy does not become outdated after approval.

    Who Are Our Policy Drafting Services For?

    Banks and Financial Institutions
    Designated Non-Financial Businesses & Professions
    Virtual Asset Service Providers
    Fintech and Payment Businesses

    Ideal for UAE organisations preparing for licensing, launching new services, responding to findings or updating outdated policies.

    Why Choose Vertex Compliance?

    Written for Your Business

    We do not change the company name on a standard template and call it a finished policy. The document is built around your structure, products, risks, systems and regulatory position. This makes the content more relevant to employees and easier for management to defend.

    Clear Responsibilities

    Unclear ownership leads to missed controls and delayed decisions. We identify who performs each activity, who provides oversight and where matters must be escalated. Employees should not have to guess who is responsible.

    Practical Language

    A policy loses value when only a compliance specialist can understand it. We use direct language, define technical terms where needed and keep instructions focused on what employees must know. Regulatory terminology is retained where accuracy requires it.

    Review Support

    A draft often requires input from compliance, legal, operations, technology and senior management. We help organise that feedback and resolve gaps before the document is submitted for approval. The final version reflects agreed responsibilities rather than one department’s assumptions.

    Frequently Asked Questions

    Yes. Support can include implementation planning, staff communication, procedures, checklists, forms and training. We can also help identify actions that must be completed before the organisation can operate in line with the approved policy.
    A template cannot know how your business is structured, which services you provide or who performs each control. Using a generic document without proper changes can create inaccurate responsibilities, missing controls and procedures that employees cannot follow. A template may be useful as a starting point, but it still requires detailed review and adaptation.
    The answer depends on your sector, licence, products, risks and applicable regulatory requirements. We begin by reviewing the business and the documents already in place. We can then identify policies that are required, outdated, duplicated or missing. This avoids drafting documents that add no practical value.
    Yes. We can review an existing policy against current requirements and actual business practice. The review may identify outdated references, unclear roles, missing escalation steps or differences between the written policy and the way the control currently operates. We can then revise the document while retaining useful existing content.
    Yes. Policies and procedures serve different purposes but often need to work together. The policy states the organisation’s position and key requirements. A procedure explains the steps, systems, evidence and approvals involved in carrying out a task. We can draft either document or build both as a connected set.
    We review relevant regulations, risk assessments, organisational charts, existing documents and process information. We also speak with the employees who own or perform the activity. This helps us understand what currently happens and what needs to change. The draft is then checked by relevant stakeholders before it is finalised.